Brochure (PDF)
A 1/2-day course providing delegates with an introduction to human factors, how they can impact your operation and how to recognise, evaluate and manage human failure and optimise human performance. Provides practical knowledge and techniques to help improve safety in safety critical industries such as chemical manufacture, energy and rail. Delivered using a mixture of presentations, facilitated discussion and interactive sessions.
We often deliver this course in-house, allowing us to customise the content to the client’s organisation.
Course Content
Introduction to Human Factors in safety critical applications
- An explanation of human factors, ergonomics and human performance.
- The importance of human factors and its relevance to safety critical industries.
- Factors that influence human performance.
- The key legislation, standards and guidance.
Management of Human Factors risk
- Overview of human error.
- The typical causes of human failure.
- Tools and methods to identify, assess and mitigate human factors risk.
- An overview of HEART+; Human Error Assessment and Reduction Technique.
- Consideration of human factors in LOPA (layer of protection analysis).
Who should attend
Anybody with a responsibility for people, safety and their working environment. Particularly, managers, operators, supervisors who are interested in reducing the risk associated with human error.
Pre qualification
This workshop assumes no-prior knowledge of human factors.
After this Workshop you will be able to:
- Describe how human factors influence safety.
- Explain the key causes of human error.
- Identify ways to reduce the likelihood of human error.
- Apply tools and techniques to manage human factors risk.
- Integrate human factors with other risk management activities such as LOPA and ALARP demonstration.
What you will get
- A copy of the course slide set for each delegate.
- A Certificate of Attendance for each delegate that attends the full course (4 hours of CPD).
Course Options
In-House
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The Course is delivered as 1 x 4 hours session. The course is often tailored to meet an organisations specific needs by arrangement.
Live Online
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The Course is delivered as 1 x 4 hours session (usually morning).
About the Trainer

Lucy Glasgow
Lucy Glasgow is an expert on human behaviour and human error. She brings insights from a career spent in air traffic control to helping people to understand the causes of human error within other safety critical industries. Lucys LinkedIn Page.
Price
Click on the specific course dates on this page for pricing information. A quotation can be provided on request.
Course Enquiries
If you have any further questions, please call +44 (0)1462 713313, email support@methodprosafe.com or contact us online. If you wish to proceed, check your diary and reserve a place.
Check your diary and reserve a place
Delegate comments
In course feedback our delegates rated this course 87.9%. See recent comments below, or more comments here.
Lucy is obviously a fountain of knowledge on the subject
Attend this course for an introduction to human factors
The pace of the course felt just right
Well presented training course.
good introductory knowledge
A great introduction to human factors and HEART+
First time hearing about HEART + which was good as I didn't know of any techniques used for HF prior to the training. I had pictured the techniques more like a simple RA.
Read more comments.
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